You're a mean one . . .

grinch If anyone out there is wondering why there hasn't been a post in a while, let me tell you a story. It all starts with a well meaning and hard working Marketing Director that we'll call Mark. Mark's job is to make the company he works for look good and provide leads to the sales team. The harder Mark works, the more leads the sales team gets. The more leads the sales team gets, the more sales they make. And the sales team likes to make a lot of sales.

Once the sales team sells the product, the company makes its money by getting that client to stick around for a long time. This is done by providing excellent customer service. So everything is going to plan. The leads come in, the sales team makes record sales and everything is hunky dory with the world. But then someone asks, "if we have record sales, why doesn't our company have oodles and oodles of money?" And someone was right to ask that question. Well, boys and girls, it turns out that the company's clients weren't receiving any service...To make a long story short, the company decided to fix this by getting rid of the person in charge of service and temporarily asking Mark to help make things hunky dory again.

Mark's happy to take the initiative and step up to the plate because it's December and he has plenty of extra time to pitch in and be a real team player. The only problem is that the problem was bigger than anyone thought. So everyone rolls up their sleeves when they could just as easily sit by the sidelines and pulls it all together. The only problem was that Mark spend so much time fixing the problem he neglected his website, his Bear and won't even make it down to Southern California in time for Christmas. And it's all because one person decided to ruin it for everyone.

It's Vegas, Baby

las vegasI just returned from a week long business trip to Las Vegas and you know, there's nothing worse than having to go to Vegas for business. The only plus was that we got put up in Mandalay Bay's 'The Hotel' which is the luxury wing of the Mandalay Bay. My room had three flat screen TVs in it, which came in handy because I like to watch Matt Lauer while I brush my teeth. That and 'The Hotel' has a real affinity for definite articles. I got to drink at 'The Bar' (where I got to watch several prostitutes entertain prospective clients), I bought chewing gum at 'The Store' and even had breakfast at 'The Cafe'. I know that their marketing department was trying to brand the place as 'The Place to go in Vegas', but I think they just ran out of ideas.

The worst part was that my return flight was on US Air. This was the same exact flight I was booked on two weeks ago when I was there on business. The first time it was delayed for several hours because of mechanical problems and the ticket agent put us on another airline because "when this plane has mechanical problems, it could take all night to fix." That's reassuring. But since the flight wasn't delayed this time around, I finally understood what she was talking about. The plane was a small canadian jet with tiny seats. Really, the stranger sitting next to me was almost on my lap the seats were so small. Then about half way through the flight, water started dripping on me from the ceiling...that's not good for someone like me who really prefers not to fly. But I made it safe and Bear even picked me up at the airport, so all is well now. Though I would offer a strong caveat against flying US Air- it's hardly surprising they've had so much financial trouble.

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